Share your concerns and give feedback
We are committed to providing our clients and patients with the best possible care and service. Occasionally somethings might not go quite to plan and we like to hear about this so we can put things right and learn from our mistakes. We follow the NHS code of conduct for dealing with complaints and a copy of our complaints procedure is available on request.
We’re registered and regulated by the Care Quality Commission - they look after all areas of care and the NHS.
How to Raise a Concern
You can raise an informal concern if you aren’t happy about something by providing us with feedback.
Please include your name, address, postcode and preferred contact number
Also provide as much information about your concern as possible to help us look into things quickly.
Please let us know how you would prefer to be contacted. You can contact our team by email or phone to give feedback.
Tell us about great care you received
If you have had good experience and you’d like to share it with us. We share all feedback with our entire team - it helps our staff know their hard work makes a difference.
What others have to say…
If you still aren’t happy…
If you still aren’t happy and wish to make a formal complaint you can write to us. To request a copy of our our complaints procedure please email firstname.lastname@example.org
MET Medical Ltd
222 London Road
MET Medical Ltd is registered in England and Wales Company No: 08902126 | Regulated by the Care Quality Commission